Emma Brown Interiors Privacy Policy
Emma Brown Interiors (referred to as ‘us’, ‘we’, ‘our’) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.
What information do we collect?
We may collect, store, and use the following kinds of personal data:
- information about your visits to and use of our website, such as your IP address, browser type, length of visit and number of page views.
- information that you provide to us when completing forms on our website or by corresponding with us by phone, e-mail or otherwise.
- information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
- any other information that you choose to send to us.
Cookies
Our website uses cookies to optimise users' experience on the site. A cookie is a small text file containing a string of characters that is sent to your computer when you visit a website. They are used to improve the performance of the website and the services you receive. For example, cookies may be used to:
- enable the site to recognise your device so you do not need to give the same information repeatedly.
- recognise when you have already given a username and password so that you do not need to do so for every subsequent web page you visit.
- measure how many people are using the services we provide, so we can make them easier and faster to use.
- analyse data, anonymously, so that we can improve our site to according to users' needs and preferences.
The cookies used by our website do not contain any of your personal information and they can't be used to identify you personally. Many cookies are automatically deleted after you finish using the website. You can choose to reset your browser to refuse all cookies or to indicate when a cookie is being sent if you wish. However, it is important to be aware that some website features or services may not function properly without cookies.
If you continue without changing your settings, we will accept your consent to receive these cookies from our website. However, if you wish to change your privacy settings at any time, instructions and guidance on how to remove cookies from your device, or how to block individual cookies from being received, can be found at About Cookies
Read below for further details about cookies you may encounter while visiting our website. These details include what information is being held, how long you can expect it to be stored, and how your experience of our website will change if you block individual cookies from being sent to your device.
Types of cookies
Below are details of cookies you may encounter while visiting this website, including what information is being held, how long you can expect it to be stored, and how your experience of our website will change if you block individual cookies from being sent to your device.
To manage your browser setting to remove or control cookies, click here.
Session cookie
Name: PHPSESSID
Lifespan: Session
Purpose: This cookie is set to ensure the user does not have any disruption to their user experience while accessing www.emmabrowninteriors.com. This cookie holds no personal information, it helps us provide our users with an uninterrupted journey through the website.
Domain: www.emmabrowninteriors.com
Using your personal data
Personal data submitted on our website, or to us, will be used for the purposes specified in this privacy policy or in relevant parts of our website. We may use your personal information to:
- administer our website.
- improve your browsing experience by personalising our website.
- enable your use of the services available on our website.
- send you information (e.g., quotes, invoices) which you have specifically requested.
- provide third parties with statistical information about our users – this information will not be used to identify any individual.
- deal with enquiries and complaints made by or about you relating to the website, or our services.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
We have a contractual obligation.
Sharing with trusted third parties
We may share this information with TrackFits Limited (trusted business partner) where required to allow us to deliver a complete service to you.
We may share your personal information with third parties with which we have partnered to allow you to integrate their services into our own services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:
• communicating with you, such as by way of email or phone
• customer relationship management
We will not provide your information to third parties, other than described above.
Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
- to the extent that we are required to do so by law
- in connection with any legal proceedings or prospective legal proceedings
- to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
- to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling
Storage and security of your personal information
We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of it that is transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We retain personal information for as long as required to engage in the uses described in this privacy policy unless a longer retention period is required by applicable law.
The criteria used to determine our retention periods include the following:
- the length of time we have an ongoing relationship with you and provide services to you.
- whether we have a legal obligation to keep the data; or
- whether retention is advisable considering our legal position (such as regarding the enforcement of our agreements, the resolution of disputes, or regulatory investigation).
We dispose of personal information once no longer required. Paper records (where held) are placed into the confidential waste bin, and documents stored on electronic systems are deleted, including back-ups.
If you have any questions about the security or retention of your personal information, you can contact us at emma@emmabrowninteriors.com
Changes to our privacy policy
We reserve the right to modify this privacy policy at any time. If we decide to change our privacy policy, we will post those changes on our website and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at emma@emmabrowninteriors.com if you wish to make a request.
Third party websites
Our site may, from time to time, contain links to and from the websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Updating information
Please let us know if the personal information which we hold about you needs to be corrected, updated, or deleted.
Contact
If you have any questions about this privacy policy or our treatment of your personal data, please email our Data Protection Officer.
Our contact details are:
Name: Emma Brown Interiors
Address: 12 The Village Green, Sinderby, Thirsk, England, YO7 4HY
Phone number: 07801 145566
E-mail: emma@emmabrowninteriors.com
You can also contact the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk